TransPennine Express, Hull Trains and Lumo connect the North West, Yorkshire and North East. While First Bus serves the North’s biggest towns and cities.
We’ve opportunities at our offices, depots, stations and on board our buses and trains.
FirstGroup companies in the North
Our intercity services carry 29 million customers a year across the Pennines and the North of England.
Every day our team of 1,000 people works together to provide a great service and connect the major cities of Newcastle, York, Leeds, Hull, Sheffield, Manchester and Liverpool. Together we take the north further.
Welcoming 900,000 customers on board every year, we run a range of services across East Yorkshire, as well as direct journeys between Hull and London.
Our support teams are based in our Hull Head Office. While our drivers and train and station teams provide a friendly service from Doncaster and Hull to Selby and Stevenage.
We offer a low-cost service for all, offering a faster, more comfortable alternative to coach and airline travel. With one class of travel, we offer great value low fares.
Based in our offices, depots and out on the road, our UK team of 17,000 people provides a great service to 1.6 million customers every day.
First Customer Contact is based in the heart of Sheffield employing over 150 people. It’s the main call centre for all of our rail businesses - TransPennine Express, Avanti West Coast, Great Western Railway, South Western Railway and Hull Trains.
It delivers a huge range of customer support services, from processing customer compensation claims and complaints to handling group bookings, ticket sales and requests for travel assistance. The team also deliver support services such as quality assurance, fraud prevention and detection and web support.
We offer a low-cost service for all, offering a faster, more comfortable alternative to coach and airline travel. With one class of travel, we offer great value low fares.
Working together, our team will provide a service of 5 trains per day in each direction between Edinburgh and London, 7 days a week.
We currently have 40 Vacancies in the North