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Revenue Protection Assistant - On Train

You'll help keep ticketless train travel to a minimum

Do you have drive, enthusiasm and a passion to help take the North further? If yes, then come and be part of our amazing team here at TransPennine Express.

We are an intercity train company connecting people and communities across our cities and major towns in the North of England and Scotland.  Together we will continue to transform rail travel with faster, easier journeys that offer a step change in services with our fleet of new high-tech trains.

 The North is a vibrant place to live and work and here at TransPennine Express our services are helping to keep the country moving.  If you want to be involved in something truly transformative, that will have a lasting impact on how we travel, then please join us and help us to take the North further.

As a Revenue Protection Assistant you ensure all passengers onboard our trains have a valid ticket, you'll also play a huge role in the customer experience we offer onboard our trains, making sure customers feel appropriately informed and assisted throughout their journey. You'll give advice on train times and platform information, you're there to help customers find their seat and stow their luggage. Our trains operate around the clock you'll work some early mornings and late nights.

With experience in customer service, you're a bit of an expert when it comes to dealing with customers, even during those difficult times. You're friendly and outgoing with bags of personality, professional and smart. As you'll be selling tickets, there's some handing of cash so you'll need to be comfortable with issuing accurate change.

To say thank you for all your hard work, we offer competitive salaries and some great rewards. There's a final salary pension scheme and big savings on rail travel: free TransPennine Express journeys for you and free leisure journeys for your family. You and your family can also get discounts with other train operating companies. Your job comes with 25 days holiday plus standard UK bank holidays as well as all kinds of benefits, discounts and a Cycle to Work scheme.  

To apply please visit FirstGroup Careers, complete an application form and upload a copy of your CV and a Covering Letter.

 Help take the north further.

Work with us

Our colleagues are from all walks of life with varied personal experiences and career journeys into rail. We want the best people for our roles. We are proud of our region and committed to connecting and reflecting the diverse communities that we serve across the North of England and Scotland. Our values are central to this, especially being ‘Supportive of each other'. As an inclusive employer we value individuals' contributions, regardless of their age, gender, race, ethnicity, disability, sexual orientation, social background, religion, or belief.


 
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Location
Preston Railway Station
Platform 3 , Preston Station, Fishergate, Preston, England, PR1 8AP
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  • Ref:
    019850
  • Company:
    TransPennine Express Limited
  • Website Skillset:
    All Other Roles
  • Contract Type:
    Permanent - Full Time
  • Contracted Hours:
    37
  • Location:
    Preston Railway Station
  • Closing Date:
    15 August 2022
 
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